Last Updated: May 21, 2026
Welcome to Connecta ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our mobile and web applications (the "Service").
1. Information We Collect
- Account information: name, email, phone number, and profile details you provide.
- Authentication data: user ID, tokens, provider IDs for Firebase Auth.
- Profile and preferences: photos, bio, interests, filters, and match preferences.
- Messages and media: messages and media you send to other users.
- Usage and analytics: app usage, device identifiers, crash logs, and performance data.
- Call metadata: call timestamps, duration, and connection quality.
- Payment and subscription: purchaser name, transaction identifiers, and plan tier. Payment card details are processed by third-party providers and not stored by Connecta unless explicitly stated.
2. How We Use Information
- Provide and operate the Service, including matching, chat delivery, and call setup.
- Personalize content and recommendations.
- Process payments, manage subscriptions, and prevent fraud.
- Communicate updates, promotions, and support messages.
- Analyze usage to improve the Service and debug issues.
3. How We Share Information
- Service providers: Firebase, payment processors, analytics providers, content delivery networks, and other vendors who help operate the Service.
- Legal requests: when required by law, court order, or to respond to legal process.
- Business transfers: in connection with a merger, acquisition, or sale.
- With your consent: when you explicitly agree to share.
4. Security
We use administrative, technical, and physical safeguards to protect your data. No system is completely secure; we recommend you use strong, unique passwords and practice basic account security.
5. Data Retention
We retain account and usage data as long as needed to provide the Service, comply with legal obligations, and for legitimate business purposes. You can request account deletion; some logs or backups may be retained for compliance.
6. Your Rights
- Access: request a copy of the data we hold about you.
- Correction: request corrections to inaccurate data.
- Deletion: request deletion of your account and personal data.
- Opt-out: unsubscribe from marketing communications.
To exercise these rights, contact privacy@connecta-app.com.
7. Children
The Service is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect information from children and will delete it immediately if discovered.
8. Third-Party Integrations
Connecta uses Firebase (Auth, Firestore, Storage, Messaging), payment processors, and WebRTC infrastructure. These providers may have their own privacy practices.
9. International Transfers
Data may be transferred to countries with different privacy laws; we protect it consistent with this policy.
10. Changes to this Policy
We may update this Privacy Policy. We will notify users of material changes via the app or email. Continued use after changes constitutes acceptance.
11. Contact
- Email: privacy@connecta-app.com
- Mail: Connecta Privacy Team, 123 Innovation Drive, San Francisco, CA 94102, USA
This policy is a template. Review with legal counsel and local privacy regulations (GDPR, CCPA, etc.) before publishing.